Our commitments

Responsible Gambling

As BetMGM continues to expand into new jurisdictions, responsible gaming education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly, including GameSense, an industry-leading program developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the GameSense integration within BetMGM's mobile and desktop platforms, customers can directly access responsible gaming tools.

BetMGM offers its players an array of responsible gambling information and tools, including the renowned responsible gambling program, GameSense™. Introduced by the British Columbia Lottery Corporation in 2009, GameSense has earned international recognition such as the World Lottery Association’s Best Overall Responsible Gambling Program (2010), and the U.S. – based National Council on Problem Gambling’s Social Responsibility Award (2015). In addition to being licensed at MGM Resorts International casino properties, the program has also been implemented by the Connecticut Lottery and the Canadian provinces of Alberta, Saskatchewan, and Manitoba.

When enjoyed in moderation and with a set budget in mind, gambling can be a fun and exciting form of entertainment.

What it means to be a
responsible gambler

Are there specific “limits” in place that dictate whether or not a person is a responsible gambler? Are there different “levels” of responsible gambling against which a person can measure themselves?

Unfortunately, not – we all have different financial and risk tolerances that need to be considered prior to engaging in the act of gambling. A fun gambling experience begins with self-awareness. Self-awareness begins with an honest assessment of your risk tolerance and expectations. The decision to gamble is a personal one, and each individual is responsible for their own actions.

A responsible gambler:

  • Gambles for entertainment purposes only
  • Doesn’t rely on gambling as a source of income
  • Takes regular breaks in between gaming sessions
  • Sets a specific budget on a daily, weekly, or monthly basis – and sticks to it
  • Sets a specific time limit for gambling on a daily, weekly, or monthly basis – and sticks to it
  • Only gambles with money they can afford to lose and treats any money lost as the cost of entertainment

 

We’ve taken on the responsibility of molding a gaming environment that operates on three basic principles; informed decision making through GameSense, offering powerful RG tools to help keep players in control and providing supportive and empathetic service to our players.

Every player playing better:
Tips for gambling responsibly

Every player should know, understand, and practice the following tips:

  • Only gamble for entertainment and avoid using gambling as a means of coping with stress and other negative emotions.
  • Base the success of a gambling session on how much fun you had, as opposed to how much money you walked away with.
  • Know how the games work and understand how the odds work before you bet.
  • Play socially and surround yourself with other responsible gamblers.
  • Hope to win but expect to lose. Having this mindset will help you avoid chasing losses and getting in too deep.
  • Balance gambling with other leisure activities and manage your time accordingly.
  • Only play with regulated operators who have robust responsible gambling programs.

To help players practice these tips, BetMGM is proud to offer its players GameSense information as well as an assortment of responsible gambling tools. With these tools, one can limit the amount of time and money they spend with BetMGM on a daily, weekly, and monthly basis. BetMGM even offers players the ability to take a timeout from betting for three days up to a full year. All these tools can be found within the player’s account settings.

Know the problem gambling warning signs

While the vast majority of players can gamble without negative consequences, for some, gambling can become a serious detriment to their life. Knowing the signs of problem gambling can help players recognize when it’s time to take a break and/or seek help.

  • You’re constantly going over your limits, either by spending too much time or too much money on your gambling sessions.
  • You find that the idea of gambling is starting to take over your thoughts and beginning to negatively impact your job or relationships.
  • You feel a strong urge to “win back” your losses.
  • You are spending more money than you can afford to lose and are selling your assets, borrowing money, or getting hold of cash through illegal means to continue gambling.
  • You make up lies regarding how much time or money you’re spending gambling when approached or confronted by your loved ones, colleagues, or boss.
  • You let other responsibilities slide, such as going to work or caring for your family, so you can spend more time gambling.
  • You find yourself experiencing feelings of guilt or remorse as a result of your gambling habits.

Fortunately, there are resources to help you address issues related to gambling. If you or someone you know is exhibiting any of the above, take a break and consider calling the problem gambling helpline: 1-800-GAMBLER.

Going above and beyond
at BetMGM

Over the years, we’ve worked with key stakeholders from the problem gambling community including academic researchers, responsible and problem gambling education providers, and fellow industry members to work collaboratively on key initiatives with the goal of ensuring a sustainable industry. Below are examples of this work:

  • Members of the GameSense Community of Practice
  • Platinum members of the National Council on Problem Gambling
  • Partners of the American Gaming Association’s (AGA) Have a Game Plan® campaign
  • Partners of Kindbridge Behavioral Health
  • Founding members of the Responsible Online Gaming Association (“ROGA”)
  • Contributed $180,000 to the International Center for Responsible Gaming for the purpose of researching marketing and its impact on problem gambling
  • RG Check accredited operator
  • Partners of EPIC Global Solutions

Find balance. Set limits. Have fun. Play safe.